Compass Careers · Legal

Terms and conditions

1. Introduction

Compass Careers (“Compass”, “we”, “us” or “our”) is a career-exploration business founded by Ali Waris Rao and Safiya Valiulla and based in Delhi, India. Compass Careers is a trade name of Ali Waris Rao.

These terms govern your use of compasscareers.in and your purchase of any Compass service. By applying for or paying for a service, you agree to these terms.

2. Eligibility

Our services are available only to people aged 18 and over. By applying or paying, you confirm that you are 18 or older. A parent or guardian may pay for a service, but the student must be 18 or over and must take part personally.

3. Services

The interactive preview on this website is free of charge. Our paid services are the Career Explorer, Career Clarity and Career Roadmap packages. The founding pilot is a separate early-access offer, available only while it is shown on this website. The inclusions, duration and price of each service are as described in the pricing section at the time of payment.

4. Applications and orders

5. Fees and payment

All prices are in Indian rupees, are one-time and apply per student. The price shown is the total amount payable, with no extra charges added at checkout. Payments are processed securely through Razorpay, a third-party payment gateway, by UPI, card, net banking or another method Razorpay offers. Compass does not see or store your card or UPI details.

6. Scheduling and attendance

Calls are held by video, using a link sent by email. Each call may be rescheduled once with at least 24 hours’ notice. If a call is missed without notice, we will offer one alternative time; if that call is also missed, it will be treated as delivered.

7. Nature of the service

8. Your responsibilities

You agree to provide accurate information and to complete your experiences within the timeline of your package, so that we can deliver the service as described.

9. Intellectual property

All decisions, prompts, templates and other materials we provide remain the property of Compass and are licensed to you for personal, non-commercial use only. They may not be shared publicly, copied for distribution or resold. Your reflections and your brief belong to you, and we use them only to deliver your service, as described in our privacy policy.

10. Refunds and cancellation

Refunds and cancellations are governed by our refund and cancellation policy.

11. Limitation of liability

We take reasonable care to deliver our services as described. To the extent permitted by law, our total liability for any claim relating to a service is limited to the amount you paid for that service. Nothing in these terms limits your rights under Indian consumer protection law.

12. Changes to these terms

We may update these terms from time to time. The terms in force on the date of your payment apply to that purchase.

13. Governing law and jurisdiction

These terms are governed by the laws of India. Subject to your right to approach a consumer commission, the courts at Delhi have exclusive jurisdiction.

14. Grievance redressal and contact

Grievance Officer: Ali Waris Rao, Co-founder. Email: compasscareers.help@gmail.com. In line with the Consumer Protection (E-Commerce) Rules, 2020, we acknowledge every complaint within 48 hours and resolve it within one month of receipt.